ShopSite as Gold Award winner of independent software reviewer TopTenREVIEWS is cited as to have produced ShopSite Pro, the most complete start-to-finish shopping cart available on the market and as to have combined a wealth of useful features and information with simple navigation for a good price.
Based in Orem, UT 84058, this top ranking BBB member (rated A+ on a scale of A+ to F by BBB) offers easy-to-use but powerful shopping cart software for small to medium-sized business. With its e-commerce software and intuitive interface, customers can have a store online in 15 minutes. With the software’s rich feature set, a customer’s online store won't outgrow the shopping cart and the customer will not need expensive add-ons in order to have a fully functioning store. With ShopSite a customer can manage his/her online store himself/herself, no matter what his/her background -- there's no HTML coding necessary.
ShopSite offers among others:
-ShopSite Starter -- for merchants just starting out or stores that don't have many products;
-ShopSite Manager -- offers an unrestricted*) number of products and pages, real-time credit card processing, on sale module, and more;
*) ShopSite does not place any restrictions on the number of products or pages you can have in your store. The actual number of products and pages your store can effectively handle is influenced by the resources available on your server.
-ShopSite Pro -- for stores that need advanced features such as coupons, digital downloads, product search, discounts, inventory tracking and associates;
-ShopSite Order Transfer -- Are you using Intuit QuickBooks® to manage your business? The ShopSite Order Transfer application allows you to directly import your ShopSite Orders into your QuickBooks application running on your desktop;
-ShopSite Upgrades -- Version upgrades (e.g. ShopSite v10.x to v11) and product upgrades (e.g. ShopSite Manager to ShopSite Pro) are handled by your ShopSite hosting provider, except in the case that you are no longer hosted by a ShopSite partner, when you can purchase an upgrade from ShopSite directly;
-ShopSite Support -- Support for individual merchants is initially provided by your ShopSite hosting provider. If you are no longer hosted by a ShopSite partner and you need direct support, you can purchase support services from ShopSite directly.
ShopSite products are sold through authorized resellers called ShopSite partners. ShopSite partners are trained to both sell and support ShopSite and are the first line of contact with ShopSite merchants and prospective merchants. Prospective merchants can find ShopSite partners in the United States or outside the country on the How To Buy ShopSite page.
ShopSite provides a really extensive information to client merchants and prospective clients, such as free ShopSite demo, video tutorials, ShopSite FAQ, Merchant Support, ShopSite Help, ShopSite Knowledgebase, ShopSite Forum, and much, much more.
ShopSite was founded in 1996 as iCentral, Inc., which developed the ShopSite product line, by David Hills as one of its founders with the vision of producing easy-to-use and powerful shopping cart software. Later this company was acquired by Open Market, Inc., but in 2001, the team that had originally developed ShopSite purchased the product line back from Open Market, Inc. Based in Orem, Utah 84058, ShopSite now continues to be the producer of superior shopping cart software for small to medium-sized business and is consistently innovating new features for e-commerce products, uniquely combining powerful characteristics and ease-of-use.
Most comments about ShopSite or its products on the Internet are positive. Below are reviews (customer and editorial) quoted from the Web.
Posted on ZippyCart.com:
We are a distributor of new and used store fixtures and supplies and have been using Shopsite for over 5 years for website. The product has greatly increased our online exposure in our industry. Shopsite also makes it easy to handle our online orders and customize how we show our products on the website. Our customers frequently ask us who does our website and we don’t hesitate in telling them – Shopsite.
-- Jeff Klaus @ Gershel Brothers Store Fixtures
Published on Shopping-Cart-Reviews.com:
August 2006 -- We spent nearly six months evaluating over 150 carts, downloading and testing 24, and settling on ShopSite over two years ago and haven't looked back. ShopSite is a feature-rich, highly configurable and stable cart and, in my view, is virtually bullet-proof. We use Stone Edge Order Manager for the fulfillment side of our operation and Quick Books Enterprise for our financial side. LexiConn.com has proved to be, in my experience, the finest web hosting company perhaps in North America - not only by virtue of their unrivaled expertise with ShopSite, but because of their unwavering commitment to providing exceptional, professional courteous service - consistently. The combination of ShopSite, Stone Edge Order Manager and hosting services provided by the highly competent staff at LexiConn would be my highest recommendation for anyone aspiring to start an eCommerce business or take their existing business to the next level while positioning themselves well into the future.
Published on TopTenREVIEWS.com:
Review of ShopSite Pro (Abridged)
ShopSite Pro is a decent eCommerce shopping cart designed for small and medium online businesses. This shopping cart software delivers powerful administrative controls and is conveniently web based, so you can access your site's back office from any device with an internet connection. ShopSite Pro may not have all of the features we looked for, but it is an effective eCommerce solution for online merchants.
When it comes to site design, a WYSIWYG editor is ideal if you don't have any experience with website coding. ShopSite Pro has this type of editor, which enables you to customize one of its premade site templates with just a few mouse clicks. The editor is not as robust or feature rich as others we've come across while reviewing shopping cart software, but it should be sufficient for most people. One thing we do like about the software's site design is that each product category you create gets its own site page. The pages are listed on a static left bar on your website, making a category tree that's easy to navigate. This helps organize your site in a logical manner and gives it a professional, streamlined appearance.
ShopSite Pro comes with most of the eCommerce features we expect in top-notch shopping cart software. It provides real-time credit card authorization through integrated payment gateways (ShopSite does not provide in-house payment processing), along with detailed sales, inventory and traffic reports. These reports are crucial because they give you valuable insight into how your site is performing and whether your current marketing strategies are working.
You can customize your checkout pages and configure your site's shipping and taxes based on your predetermined shipping destinations. If you don't need the Pro version's full range of functionality, ShopSite also offers Starter and Manager versions that are ideal for smaller stores with less demanding eCommerce needs.
The most glaring feature ShopSite lacks is support for partial shipments and backorders. It may seem insignificant, but if you are low on inventory, the inability to process partial shipments could lead to shopping cart abandonment and subsequently, lower sales. The shopping cart software also lacks a few marketing features such as a customer incentive program and a product comparison module. The success of your site is not dependant on either of these missing marketing tools, but their inclusion could potentially make your site more appealing and user friendly for prospective customers.
Although ShopSite is not an accredited member of BBB (some businesses are not accredited because they have not sought BBB accreditation), this award-winning shopping cart software provider has earned BBB’s highest rating (A+ on a scale of A+ to F). ShopSite has also won several awards -- "Top 25 under 5" from Utah Valley Entrepreneurial Forum (2002), "Top 25 under 5" from Utah Valley Entrepreneurial Forum (2003), "Top 25 under 5" from Utah Valley Entrepreneurial Forum (2004), "Top 25 under 5" from Utah Valley Entrepreneurial Forum (2005), "Top 25 under 5" from Utah Valley Entrepreneurial Forum (2006) and “Utah 100 - Fastest Growth Companies” from MountainWest Capital Network. Doubtless, ShopSite has appeared in major media outlets owing to the awards and its frequent announcements on releases of new versions of leading Shopping Cart Software. Besides, this premier webstore of ecommerce software for small to medium-sized businesses, as shown on Alexa.com, has a large number of sites linking in (1,403). Sites linking in are a measure a website’s reputation. In other words, ShopSite has excellent business reputation.
On Alexa, ShopSite has a three-month global traffic rank of 88,433 and U.S. traffic rank of 33,417. A large number of sites are linking in (1,403), which means that ShopSite has a good reputation, as sites linking in are a measure of a site’s reputation. On Google, ShopSite has a pagerank of 6/10 (the page rank value is 6 from 10 possible points). To get an idea of this pagerank, we can compare it with that of Google.com itself (9/10), Alexa.com (8/10) and Shopify.com (7/10). According to StatShow.com, ShopSite reaches roughly 323,910 users and delivers about 712,620 pageviews each month.
Contrary to its marketing activities in frequently announcing releases of new versions of its shopping cart software as well as posting numerous customer reviews about its products across the Internet, ShopSite surprisingly shows lack of attention to its pages on Facebook, which currently has only 487 likes, Twitter, which presently has only 445 followers and 145 tweets as well as YouTube, which has attracted merely 49 subscribers, with 38,704 video views. ShopSite also has not taken benefit of Google+ well. ShopSite operates a blog, with the last postings from November 2012, ShopSite forums, a source for user collaboration, as well as a User Forum, which exceptionally has 17,830 posts.
Just the same, ShopSite has won a number of awards and received various independent reviews:
PC Week - "businesses will find it an excellent choice for building anything from a simple catalog to a large online store."
C|Net - "ShopSite Manager is a relative bargain for companies with a lot of items to sell"
eWeek - "ShopSite's handling of product discounts, made it simple to quickly mark products as sales items."
Nett.com - "[ShopSite] is not too expensive and is well worth its minimal cost, as it provides a remarkably extensive range of options, from simple cart functions through to downloads and gift vouchers, as well as being compatible with both Google and Paypal."
E-commerce-guide.com - "ShopSite offers clear menus and screens to edit products, view sales, monitor statistics and more."
ISP Planet - "The ShopSite software . . . adds a swath of new features, but the basic goal remains serving all customers."
Web Developer's Journal - "[the ShopSite team] has gone to such lengths to make an e-commerce site easy to set up that your mother can probably do it."
InfoWorld - "I tested the service as a merchant and found store creation and management to be quite simple. I did not have to download any software or engage in involved configuration."
ShopSite uses a secure (https://) connection and its website bears the McAfee SECURE™ trustmark. However, ShopSite products are sold through authorized partner resellers, such as YourHost.com, Verio.com, Pair Networks Inc., LexiConn.com, BizLand.com, Emergence by Design Inc. (Canada), GigaShopS.com (Norway), except in cases where a customer is no longer hosted by a ShopSite partner and needs support services or version upgrades that he/she can purchase directly from ShopSite.
A diagnostic test made on Google today Dec. 12, 2012 confirms that www.shopsite.com is not currently listed as suspicious. Of the 1 page Google tested on the site over the past 90 days, 0 page(s) resulted in malicious software being downloaded and installed without user consent. The last time Google visited this site was on 2012-11-29, and suspicious content was never found on this site within the past 90 days. Over the past 90 days, www.shopsite.com did not appear to function as an intermediary for the infection of any sites and has not hosted malicious software.
From the comparison below, ShopSite appears to be generally competitive in pricing.
Suggested prices for ShopSite hosting partners:
Monthly*) Starter Shopping Cart Software $9 - $39
Manager Shopping Cart Software $35 - $75
Pro Shopping Cart Software $70 - $125
*) Monthly licenses are leased on a month-by-month basis. Suggested price range includes upgrades and bundled hosting services.
Note: Suggested one-time single up-front payment is also available for Manager ($495) and Pro ($1295), which does not include hosting or upgrade fees.
Monthly Basic Plan $29
Professional Plan $59
Business Plan $99
Unlimited Plan $179
Basic Plan includes free setup, use own domain, unlimited bandwidth, 100 SKUs, 1 GB storage -- 2.0% transaction fee applies.
Professional Plan includes free setup, use own domain, unlimited bandwidth, 2,500 SKUs, 5 GB storage, discount code engine -- 1.0% transaction fee applies.
Business Plan includes free setup, use own domain, unlimited bandwidth, 10,000 SKUs, 10 GB storage, discount code engine, real-time carrier shipping -- 1.0% transaction fee applies.
Unlimited Plan includes free setup, use own domain, unlimited bandwidth, unlimited SKUs, unlimited storage, discount code engine, real-time carrier shipping – no transaction fee applies.
Monthly Mini Plan $9
Bronze Plan $29
Silver Plan $49
Gold Plan $99
Platinum Plan $149
Mini Plan includes 25 SKUs, 1 GB data transfer, 24x7 online support, mobile store, Facebook store, social media tools.
Bronze Plan includes 100 SKUs, 2 GB data transfer, 24x7 phone support, mobile store, Facebook store, social media tools, abandoned cart reports, ratings & reviews, newsletters.
Silver Plan includes 500 SKUs, 3 GB data transfer, 24x7 phone support, mobile store, Facebook store, social media tools, abandoned cart reports, ratings & reviews, newsletters, phone orders, import/export, CRM.
Gold Plan includes 5000 SKUs, 15 GB data transfer, 24x7 priority support, mobile store, Facebook store, social media tools, abandoned cart reports, ratings & reviews, newsletters, phone orders, import/export, CRM, deal of the day, MyRewards, eBay integration, onboarding coach.
Platinum Plan includes unlimited SKUs, 20 GB data transfer, 24x7 priority support, mobile store, Facebook store, social media tools, abandoned cart reports, ratings & reviews, newsletters, phone orders, import/export, CRM, deal of the day, MyRewards, eBay integration, onboarding coach.
Note: No transaction fee applies to all plans.
ShopSite does not retail goods, but sells software through Internet Service Providers (its distributors), except in cases where a customer is no longer hosted by a ShopSite partner and needs support services or version upgrades that he/she can purchase directly from ShopSite. Shipping is not involved in this business. ShopSite has authorized partner resellers in Canada, Emergence by Design Inc., and Norway, GigaShopS.com.
ShopSite accepts payments with major credit cards (Visa, MasterCard, Discover and American Express) or through Google Wallet, PayPal or Amazon Payments. Other alternative payment methods such as Debit Card, EbillMe, BillMeLater, E-Check, EFT, QPass, etc. are not specifically mentioned on its website, as the listed acceptable payment methods have covered almost all means of payment.
Except in cases where a customer is no longer hosted by a ShopSite partner and needs support services or version upgrades that he/she can purchase directly from ShopSite, ShopSite does not retail goods, but sells software through Internet Service Providers (its distributors). If the merchant does not deliver the order but does charge the customer’s credit card, the customer should immediately dispute the charge. On the back of most credit card statements, instructions can be found for disputing a charge.
Best Available ShopSite Coupon: